Privacy Policy

1. Introduction

tb jili ("tb jili," "we," "us," or "our") operates the online gaming platform accessible at tbjili.asia (the "Platform"). We are committed to protecting the privacy and security of the personal information you share with us when you use our services. This Privacy Policy ("Policy") describes how tb jili collects, uses, discloses, stores, and protects your personal data in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173, "DPA"), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission ("NPC") of the Philippines.

By registering for an account, accessing the Platform, or otherwise using our services, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please discontinue use of the Platform immediately.

This Policy applies to all personal data collected through the tb jili website, mobile application, customer support channels, and any other touchpoints through which you interact with tb jili.

2. Personal Data We Collect

tb jili collects the following categories of personal data, depending on how you interact with the Platform:

Category	Examples	When Collected
Identity Data	Full name, date of birth, government-issued ID number, selfie/photo for KYC	Registration & KYC verification
Contact Data	Mobile number, email address, home address (city/province)	Registration & account updates
Financial Data	GCash number, bank account details, transaction history, deposit/withdrawal records	Deposits, withdrawals & AML compliance
Technical Data	IP address, device type, browser type, operating system, session logs	Automatically upon Platform access
Usage Data	Games played, bets placed, session duration, feature interactions	During active Platform use
Communications Data	Support chat transcripts, email correspondence, feedback submissions	When you contact tb jili support

We do not collect sensitive personal information (as defined under the DPA, such as health data, political opinions, or religious beliefs) unless strictly required by law or with your explicit consent.

3. How We Collect Your Data

tb jili collects personal data through the following means:

• Direct collection: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated collection: Technical and usage data collected automatically through cookies, web beacons, server logs, and similar tracking technologies when you access the Platform.
• Third-party sources: Identity verification data from KYC service providers; transaction data from payment processors such as GCash, Maya, and partner banks; fraud prevention data from security service providers.

4. Purpose and Legal Basis for Processing

tb jili processes your personal data for the following purposes, each supported by a lawful basis under the DPA:

• Account creation and management — necessary for the performance of our contract with you as a registered player.
• Identity verification (KYC) — required by PAGCOR regulations and anti-money laundering laws applicable in the Philippines.
• Processing deposits and withdrawals — necessary for the performance of our contract and compliance with financial regulations.
• Fraud prevention and security — legitimate interest in protecting the Platform, our players, and the integrity of gaming operations.
• Responsible gaming compliance — legal obligation to implement player protection measures as required by PAGCOR.
• Customer support — necessary for the performance of our contract and our legitimate interest in resolving player issues.
• Marketing and promotions — based on your consent, where you have opted in to receive promotional communications from tb jili.
• Platform improvement and analytics — legitimate interest in improving the quality and performance of our services.
• Legal and regulatory compliance — compliance with applicable Philippine laws, PAGCOR requirements, and NPC regulations.

5. Sharing and Disclosure of Your Data

5.1 tb jili does not sell, rent, or trade your personal data to third parties for their own marketing purposes.

5.2 We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data processing agreements:

• Payment processors: GCash, Maya/PayMaya, and partner Philippine banks (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank) for the purpose of processing financial transactions.
• KYC and identity verification providers: Third-party services engaged to verify your identity and comply with AML obligations.
• IT and security service providers: Cloud hosting, cybersecurity, and fraud detection vendors who process data on our behalf under strict contractual obligations.
• Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the NPC, and other Philippine government agencies where disclosure is required by law or court order.
• Professional advisers: Lawyers, auditors, and accountants bound by professional confidentiality obligations.

5.3 In the event of a merger, acquisition, or sale of all or substantially all of tb jili's assets, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy.

6. Cookies and Tracking Technologies

6.1 tb jili uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and analyze Platform usage.

6.2 We use the following types of cookies:

• Strictly necessary cookies: Required for the Platform to function. These cannot be disabled.
• Functional cookies: Remember your preferences such as language settings and login status.
• Analytics cookies: Help us understand how players use the Platform so we can improve it. Data collected is aggregated and anonymized where possible.
• Security cookies: Used to detect and prevent fraudulent activity and protect the integrity of the Platform.

6.3 You may control cookie settings through your browser preferences. Please note that disabling certain cookies may affect the functionality of the Platform.

7. Data Retention

7.1 tb jili retains your personal data for as long as your account is active and for a period thereafter as required by applicable law and regulatory obligations.

7.2 In accordance with PAGCOR requirements and Philippine AML regulations, transaction records and KYC documentation are retained for a minimum of five (5) years from the date of the last transaction or account closure, whichever is later.

7.3 Where personal data is no longer required for the purposes for which it was collected and no legal retention obligation applies, tb jili will securely delete or anonymize such data.

8. Security Measures

8.1 tb jili implements appropriate technical and organizational measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and our servers;
• Encryption of sensitive data at rest, including financial information and identity documents;
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis;
• Regular security assessments, penetration testing, and vulnerability scanning;
• Multi-factor authentication for administrative access to systems containing personal data;
• Staff training on data privacy and security obligations.

8.2 While tb j ili implements robust security measures, no method of transmission over the internet or electronic storage is completely secure. In the event of a personal data breach that poses a real risk to your rights and freedoms, tb jili will notify the NPC within seventy-two (72) hours of becoming aware of the breach, and will notify affected data subjects without undue delay.

9. Your Rights as a Data Subject

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by tb jili:

• Right to be informed: You have the right to be informed of how your personal data is being collected and processed, including the purposes and legal basis for processing.
• Right of access: You may request a copy of the personal data tb jili holds about you, along with information about how it is being used.
• Right to rectification: You may request correction of any inaccurate or incomplete personal data we hold about you.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to object: You may object to the processing of your personal data where we rely on legitimate interests as the legal basis, or where processing is for direct marketing purposes.
• Right to data portability: You may request that we provide your personal data in a structured, commonly used, and machine-readable format.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer using the details provided in Section 13 of this Policy. We will respond to all verified requests within thirty (30) days, or within such other period as required by applicable law.

10. Children's Privacy

10.1 The tb jili Platform is strictly intended for adults aged twenty-one (21) years and above. We do not knowingly collect personal data from individuals under the age of 21.

10.2 If tb jili becomes aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete such data and close the associated account. Any winnings or balances in such accounts are subject to forfeiture.

10.3 If you are a parent or guardian and believe that your child has provided personal data to tb jili, please contact us immediately at the details provided in Section 13.

11. Cross-Border Data Transfers

11.1 tb jili primarily processes your personal data within the Philippines. In certain circumstances, your data may be transferred to, stored, or processed in countries outside the Philippines — for example, where we use cloud infrastructure or third-party service providers with operations abroad.

11.2 Where such cross-border transfers occur, tb jili ensures that adequate safeguards are in place, consistent with the requirements of the DPA and NPC guidelines. These safeguards may include contractual clauses, data processing agreements, or transfers to jurisdictions recognized as providing an adequate level of data protection.

11.3 By using the tb jili Platform, you consent to the transfer of your personal data outside the Philippines where necessary for the purposes described in this Policy, subject to the safeguards described above.

12. Updates to This Privacy Policy

12.1 tb jili reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The revised Policy will be posted on this page with an updated effective date.

12.2 Where changes are material, tb jili will notify registered players via the contact information on file or through a prominent notice on the Platform prior to the changes taking effect.

12.3 Your continued use of the Platform following the posting of an updated Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this Policy periodically to stay informed about how we protect your data.

13. Contact Us & Data Protection Officer

13.1 tb jili has appointed a Data Protection Officer ("DPO") responsible for overseeing compliance with this Policy and applicable data privacy laws. If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact our DPO:

• Email: [email protected]
• General Support: [email protected]
• Response Time: Within 30 days for data subject requests; within 72 hours for urgent security matters
• Support Hours: 24 hours a day, 7 days a week (GMT+8)

13.2 If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines through their official channels.